Barista Accessories

Barista Accessories FAQs

• How do you clean an espresso machine?

  Simply follow the manufactures guide to cleaning. We recommend cleaning after each use with a deeper clean at least once a month.

• Are all espresso machines the same?

  No they're not. Each espresso machine will have different technical specifications such as boiler size, brew technologies, pressure systems, temperature controls and more.

  If you're unsure on what machine is best suited to you please give us a call or email our Customer Service team.

• What ratio of coffee to water should I use for filter coffee?

  A good benchmark is to use 15g of coffee per 250g of water, and aim for a brewing time of 3-5 minutes. Watch our coffee brew guides for more information.

• How long will my order take to arrive?

  We operate a next day despatch (excluding weekends). As standard, all UK orders are sent by Royal Mail Tracked 48 which means that orders generally take 2 days to arrive from the point it’s despatched from our Roastery. For a fee, you can upgrade to Royal Mail Tracked 24 or Parcelforce which offer next day delivery. Please note this is from point of despatch, not from point of purchase. If you’re short on time (or coffee) we would always recommend ordering ahead.

  While our delivery service is reliable, we cannot guarantee it due to potential external delays through our couriers in Royal Mail or DPD . This is extremely rare however and we'll contact you if we're aware of any delays to your order.

• How do I track my order?

  If you click your shipping confirmation email or number in your account page, it will take you directly to the courier’s website. Alternatively, you can go direct here - Royal Mail Tracking.

• How should I store speciality coffee to keep it fresh?

  Ideally, coffee should be stored in an airtight container, kept at room temperature and out of direct sunlight if possible. As these factors may contribute to the loss of freshness and deterioration of the coffee beans. Explore our range of airtight coffee containers.